Complex systems surround us everywhere. Systems that benefit our convenience, security, to get somewhere, or to meet our needs. People operate and control the assets involved, or have an (in)direct influence on them. How we assess these assets therefore determines how well our systems perform.
I call myself a ‘treasure hunter’ because I’m convinced that the knowledge and perspective of each person involved is relevant, and should be ‘discovered’. In daily life we often act (very) implicitly and we do not share our knowledge and assumptions. As a result, we don’t get the most out of our assets. In other words: the commercial and social return of our expensive systems is lower than to be expected.
Arjen has a business administration background and has – during his studies and working life – always been interested in how organizations act in their social and physical environment. The behavior of individuals – driven by ambitions, fears, assumptions and beliefs, based on past experiences – determines the behaviour of assets. With his organizational psychology specialization, Arjen has developed knowledge about the motivation of individuals. He relates this back to the physical world of technical systems. One of Arjen’s core qualities is seeing connections and touching the essence, in order to achieve improvements together.